Service Locator
Locate down under
Expert Utility Locating Services for Every Project
As a service locator, we specialise in locating underground utilities with precision and care. Whether you’re managing a large-scale infrastructure project or preparing for residential construction, we understand how important it is to know exactly what’s below the surface. Striking an unidentified utility line can lead to not only costly repairs and significant project delays, but also serious safety hazards. That’s why we’ve built our service around accuracy, reliability, and a personalised approach. With a deep knowledge of local infrastructure and terrain across New South Wales, we ensure every job is handled with the attention it deserves.
Our team is fully certified and equipped with the latest locating technology, enabling us to detect services accurately even in the most complex environments. We’re committed to helping you reduce risk, meet your regulatory obligations, and keep your project running smoothly from start to finish.
Service Locator
What We Locate
We offer a complete range of locating services to help you make informed, confident decisions before any ground is broken. Our role is to provide visibility underground, revealing the critical assets that often go unseen, but are vital to every safe and successful project. Whether you’re working on a narrow residential lot or a sprawling development site, our team applies the right tools and methods to suit the job. From confirming utility layouts to marking complex service routes, we take a thorough and methodical approach to every locate.
Pipe Locating: Identify water, gas, and sewer lines with pinpoint accuracy
Cable Locating: Detect power, communication and data cables, both live and inactive
Ground Penetrating Radar (GPR): Non-invasive subsurface scanning to detect unknown utilities or structures
Stormwater and Sewer Markouts: Clearly mark the path of drainage and sewer infrastructure
CCTV Inspections: Visually inspect the inside of pipes and drains for blockages or structural issues
Whether it’s one service or a combination, we tailor each job to your specific site conditions and project goals.
Take the first step towards your next project
You'll be in good hands With our Expert Underground Service Locators!
Locate down under
Supporting Industry Leaders Across New South Wales
Our underground locating services are trusted by a wide range of industry professionals across New South Wales. We proudly support a growing list of clients including Central Coast Council, Total Surveying Solutions, Bannister & Hunter, De Witt Consulting Engineers, Stabilised Pavements of Australia, NSW Building & Civil, Hunter Geotechnical Services, Australian Civil Water, Ingenia Communities, Demand Plumbing & Civil and STA Consulting Engineers. These organisations rely on our expertise and responsive service to ensure their projects proceed safely, efficiently, and in full compliance with relevant standards.
We’re proud to support these organisations with reliable, compliant, and efficient service locating — helping them plan safely and build with confidence.
Clients we work for
The Locate Down Under Difference
With over 10 years of experience, we bring deep industry knowledge, a friendly approach, and an uncompromising commitment to safety. Every technician on our team is trained to interpret data on-site and provide clear, easy-to-understand reports and markings. We don’t just show you where services are, we make sure you know exactly how to proceed safely.
We also operate in line with all major safety and locating guidelines, including Dial Before You Dig and Safe Work Australia, so you can be confident you’re meeting all obligations before excavation begins.
Let’s Make Your Project Safer and Smarter
If you’re looking for a certified underground service locator you can trust, we’re here to help. Contact Locate Down Under today and book your site assessment.
Our 4-step work process
Initial Consultation and Project Assessment
The journey starts with a friendly consultation to understand your project’s specific needs and site conditions. The Locate Down Under team listens carefully, discusses any concerns, and offers expert advice on the most suitable locating methods. This early clarity helps set your project up for success from day one.
On-Site Investigation
Once we’ve got a clear plan, our experienced technicians visit your site equipped with advanced tools such as ground penetrating radar and electromagnetic detectors. We perform thorough scans to identify all underground utilities, ensuring nothing is missed and your project stays safe and compliant.
Clear Reporting and Marking
After the investigation, we provide easy-to-understand reports and accurate on-site markings. These clear visuals and detailed information help you and your team plan confidently, avoid hazards, and reduce costly delays.
Ongoing Support and Follow-Up
Our commitment doesn’t stop after the markings are complete. We’re always available to answer questions, provide further guidance, or assist with unexpected site changes. You can rely on us to be a dependable partner throughout your project
Frequently Asked Questions
Locate Down Under FAQ's
We service a wide range of projects including residential properties, commercial developments, infrastructure projects, and rail corridors. From small homeowner jobs to major civil works, Locate Down Under tailors its services to suit your needs.
We pride ourselves on prompt and reliable service. In most cases, we can attend your site within 24 to 48 hours, depending on location and availability. For urgent requests, give us a call and we’ll do our best to accommodate you.
Our locating equipment and techniques are industry-leading, with accuracy typically within a few centimetres depending on conditions. Combine that with our experienced team, and you get results you can trust.
Yes. Dial Before You Dig provides plans from utility asset owners, but it doesn’t show the exact location of services on your specific site. Our team complements this by physically locating and marking the services using advanced tools.
While pipe locating focuses on detecting water, gas, and sewer lines, cable locating is used to trace electrical and telecommunications cables. Our team uses advanced electromagnetic locating technology to safely identify both live and de-energised cables on-site.
With over a decade of experience, Locate Down Under combines expert technicians with the latest detection equipment to accurately identify the location and depth of underground pipes. This prevents accidental damage and costly delays during excavation or construction.
